#Victoria tchia update#
The 2021-22 Regulatory Update Report has been released. The Housing Registrar will be producing best practice guidance on complaints management in collaboration with key stakeholders later in the year. The Ombudsman’s report also highlighted opportunities for improvement in complaints management in the sector, including accessibility, best practice policies, and appeals processes. The Ombudsman’s findings will be considered in relation to future system reform opportunities and the four recommendations which apply to the Housing Registrar have been incorporated into our workplan. The Victorian Ombudsman Investigation into complaint handling in the Victorian social housing sector External Link report was released in August 2022. We also attended the Aboriginal Housing and Homelessness Summit in August, and gained valuable insights from leaders in the Aboriginal community.
#Victoria tchia registration#
The registration of ACHVL will help to progress the goals of the Victorian Aboriginal Housing and Homelessness Framework and to support Victorian Aboriginal and Torres Strait Islander through provision of secure, affordable, long-term rental housing. A new Aboriginal and Torres Strait Islander housing provider, Aboriginal Community Housing (VIC) Ltd (ACHVL), was registered in August 2022. We are working closely with the Aboriginal housing sector to support a social housing system that provides better outcomes for Aboriginal Victorians in a culturally safe way. We encourage registered agencies to submit reports early if they are ready before the due date. Mr Bernard Gastin has been appointed as the acting Registrar of Housing Agencies while recruitment for the Director of the Office of the Housing Registrar is underway.Ī reminder to all registered agencies that the board certified 'Performance against performance standards' report is due 31 October and the last set of regulatory reporting is due within 14 days of a registered agency’s Annual General Meeting (AGM). We thank David for his valuable and significant contributions to Victoria’s community housing sector and the Housing Registrar. Welcome to the October edition of the Housing Registrar Quarterly.ĭavid Schreuder - Director of the Office of the Housing Registrar and Registrar of Housing Agencies - finished up in his role in September 2022.
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